PRIVACY POLICY

1. General Information

At LUMORF, we place the highest importance on the security of your personal data. This privacy policy explains how your personal information is collected, processed, protected, and stored when you visit our website, shop at our store, apply for a job, or participate in our campaigns.

2. Data Collected

The personal data we collect may vary depending on how you interact with us and may include:

Identity Information: Name, surname, date of birth, national ID number (when required)
Contact Information: Email address, phone number, residential address
Financial Information: Payment details (only when necessary, through secure payment infrastructure)
Web Traffic & Behavioral Data: Cookies, IP address, browsing history
Job Application Data: CV, references, portfolio links, education and experience details
Marketing Preferences: Campaign notifications and newsletter subscription choices

3. Methods of Data Collection

Your personal data may be collected via:

Direct interactions through our website or physical store
Newsletter and campaign subscription forms
Job application forms
Automated methods such as cookies and analytics tools

4. Purposes of Data Use

The collected data may be used for the following purposes:

Processing and delivery of orders
Customer service and support processes
Providing a personalized fashion experience
Evaluating job applications
Sending commercial messages (with prior consent)
Fulfilling legal obligations
Analyzing and improving the performance of our website

5. Data Sharing

LUMORF only shares your personal data with third parties under the following circumstances:

When required by legal obligations
With service providers (e.g., shipping companies, payment systems, technical infrastructure providers)
With your explicit consent
With authorized public institutions and organizations

All third-party partners are obligated to protect your privacy when data is shared.

6. Data Retention Period

Your personal data is retained for as long as necessary to fulfill the purposes outlined above and in compliance with legal obligations. Once the retention period ends, your data will be anonymized or securely deleted.

7. Your Rights as a Data Subject

Under the Law on the Protection of Personal Data (KVKK - Law No. 6698), you have the following rights:

To learn whether your personal data is being processed
To request information about the processing of your data
To learn the purpose of processing and whether your data is used in accordance with that purpose
To know the third parties to whom your data is transferred domestically or abroad
To request correction of incomplete or inaccurate data
To request deletion or destruction of your data in accordance with KVKK
To request notification of these actions to third parties to whom your data was transferred
To object to a decision made exclusively by automated systems that negatively affects you
To request compensation for damages if your data has been processed unlawfully